SHIPPING & RETURNS

 

SHIPPING UPDATE

We are currently anticipating shipping delays due to COVID19. Ground shipping can take up to 7-10 business days depending on where you are. We appreciate your patience during this difficult time. Express shipping times will remain the same.

IN STORE PICK UP UPDATE
In response to the latest developments surrounding the coronavirus (COVID-19), our showroom in New York City is currently closed until further notice therefore In Store Pick Up is currently unavailable. In the meantime, we look forward to welcoming you online at minikako.com and on our social media handles @minikako


STANDARD | $5 | Delivered 3-5 business days from when item ships  

  • Available to all U.S states and PO Boxes
  • Please note that it can take up to 24 hours for your order to be processed 
  • Please allow an extra day for orders placed after 12PM EST or on weekends and holidays  

Free Standard Ground Shipping on Orders $75+

 

TWO DAY | $17 | Delivered 2-3 business days from when item ships  

  • Available to all U.S states
  • Please allow an extra day for orders placed after 12 PM EST or on weekends and holidays

 

EXPRESS | $22 | Delivered 1-2 business days from when item ships  

  • Available to all U.S states
  • Please allow an extra day for orders placed after 12 PM EST or on weekends and holidays

 

IN STORE PICK UP | Currently unavailable | Free

Pick up in person at our NYC showroom at 37 Trinity Pl, New York, NY 10006 

  

RETURNS

You may return any non-final-sale product ordered on the minikako.com website for refund within thirty (30) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging. The original invoice must be provided with any return.

Masks cannot be returned for health safety reasons. We do not offer returns, exchanges, or store credit on purchased masks.

Sale merchandise is final sale. We do not offer returns, exchanges, or store credit on purchased sale items.

 

EXCHANGES

Please contact us for your exchange inquiries